Quality Control & Fulfillment
Quality control is the one part of the business Zinora has never outsourced. Every product line is inspected against a written checklist before it ships, and returns data feeds straight back into supplier scorecards — so a bad batch changes a sourcing decision, not just a listing.
- Pre-shipment inspection on every product line
- Supplier scorecards built from real return and defect data
- Packaging and unboxing experience reviewed per category
- Direct feedback loop from customer service into sourcing